Change of Email or Recovery Email Address

Change of Email or Recovery Email Address

Please find below the steps to guide a Connect User through the Change of Email Address process.

1.      While logged into Careview Connect, click the chevron next to your name in the top-right corner of the page.




2.      Click 'My Account'.



3. Change the value in the 'Email Address (Username)' field or 'Recovery Email Address' field, then click the 'Save' button next to the field that had its value updated.



4.  To authorise the change, enter your current Connect password, then click 'Submit'.



5.  Press 'OK'.




6.  Open the 'Help strengthen the security of your Careview Connect Account' email received to your current recovery email address, and click 'Verify my email address'.



7.  Your email address or recovery email address is now updated.


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