Change Recovery Method from Email Address to a Mobile Number

Change Recovery Method from Email Address to a Mobile Number

Follow these steps to Change your current recovery method from an email address to your nominated mobile number.


1.    Go to  https://connect.careview.io/login?ReturnUrl=%2F the Careview Connect log in page will load.

2.    Login to Connect.

3.    Navigate to the My Account menu.




4.  The My Account screen displays. 




5.  Click to select the Mobile radio button as your recovery option and enter your Mobile Number.



6.  Click on Save.
 
7.  The Change of Recovery Mobile Number screen displays.  Enter the Verification Code sent via SMS to your nominated Mobile Number.  Enter your Current Password and click on Submit to proceed.



8.  The Account Update Alert screen displays.  Click on OK.



9.  Login screen displays.  Login to Connect as per normal process.



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