Add a Note to the Client Profile

You can add notes to a client profile about actions taken. Examples can be:

1. General notes
   

1. Case notes
   

1. NDIS Plan notes
   

1. Service Agreement notes
   

You can also add files to provide more information.

Use the following steps to add a note to a Client Profile.

1.      Open the Client Profile record (click CRM in the menu, click Clients, then search for the client profile you want).

2.     Click Notes.

3.     The Notes table displays. Click New.

4.     The Add Note screen displays.

Complete this screen as follows:

1. In the Type field, select the type of note from the list.
   
2. In the Subject field put in a Subject note
3. In the Note field, type a description of the note.
   
4. To add an attachment, + Add in the Attachments field. Select the file.
   
5.  Created By – This field will default to the current logged in User Account name, click and search to choose from your Active User Accounts
   
6.  Creation Date – Either enter a date via the Calendar option or simply enter the date via the keyboard
   
7. Click Save.
   

5.      The note displays in the Notes table.

Display Columns within the Notes Table:

o Created By

o Creation Date

• Search by Created By 

• Date Column has been renamed to Date Entered

• The Table data will be sorted by Creation Date by default

• Sort Filter has been applied to the following Column Headings;

o Created By

o Creation Date

o Type

o Date Entered

• Related Articles

• Add Funding Notes

  How to add a Funding Note to a client's Service Contract 1. Go to CRM and select Clients 2. Find the Client you wish to add a funding note to 3. Once in the client's profile select Client Funding 4. Select the required Service Contract for the ...

• Create a Note Type in Client Profile

  This process explains the steps involved when creating Note Types to be used in the Client Profile page: This process does not include how to add Support Coordination Note Contact Types - please refer to KB Article "Create a Contact Type for Case ...

• Add a Service Provider Category Budget

  Use the following steps to add a Service Provider Category Budget to a Service Contract. 1. Open the Client Profile record (click CRM in the menu, click Clients, then search for the client profile you want). 2. In the Client Funding table, click Open ...

• Careview Release 12 - 26th June 2020

  CRM – Client Funding New Notes Table available on the Service Contract Screen. Bug Fixes: Resolved issue where the Provider in the Create Case Note screen was not defaulting to the Organisation Name. Resolved issue where Object reference error ...

• Set up an Allied Health Client

  Use the following steps to set up an Allied Health Client. Please note the following prerequisites for setting up an Allied Health Client. Allied Health Client, Service Type needs to be present in the Client Profile. Must have an Active Service ...