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Powerview Service Support Report
Report Fields and Filters Please find below a table outlining the fields and filters available for the new Powerview Service Support Report. Report Name Reporting Fields New Reporting Filters Service Support Report Client Full Name Service Contract ...NDIA Provider API's Planned Outage
NDIA Provider API's Planned Outage The NDIA has published the following upcoming planned outage for NDIA Provider API's. Due to the nature of the outage, claims and payment updates may be delayed for 24-48 hours following the conclusion of the ...Careview Hosting and NDIA Cyber Security Compliance
Version 2025 This article explains how Careview meets NDIA cyber-security and data-residency requirements for NDIS plan managers. It may be provided directly to NDIA auditors or compliance assessors. 1. Hosting Location and Data Residency Careview is ...Create Funding Component Enhancements
The following enhancements are being introduced to simplify and semi‑automate the creation of funding components for our clients who have not subscribed to the PACE API. The changes will make it easier to manage funding allocations by introducing the ...Client Coordination Funding Period Enhancements
The upcoming changes to the Client Coordination Support Budget Table and Support Timeline, will provide Support Coordinators with complete visibility into funding allocations and valid funding periods while creating case notes. This ensures that ...
Popular Articles
Create Monthly Plan Management Invoices
This process enables you to create all of your monthly invoices for your active Plan Management clients. This process does not create invoices for the Plan Management set up fee. PACE Funding Period Validation The system will now check for the ...Create a Client Profile
You need to create a new Careview Client Profile record for all of your clients, whether you are a Plan Manager, Support Coordinator, or you are providing direct support. Use the following steps to create a client profile. 1. Click CRM in the ...How to set up Careview Advantage Access for participants.
This article explains how to set up Careview Advantage access for a participant. 1. Go to CRM and select the participant you would like to give Advantage access to. 2. In the client profile click on the Advantage Access button. 3. ...Set up a Support Coordination Client
This article details the steps that must be completed for a client to be set up for Support Coordination. The Support Coordination Client service type needs to be present in the Client Profile. The primary Support Coordinator must be allocated to the ...Careview Connect Overview
Careview Connect is a web application that has been designed to enable Careview organisations to share information with other Service Providers. One example of how it can be used is to enable Plan Managers to share information with Support ...