Careview Help Center - Resource Center

Careview Help Center - Resource Centre

Introducing Careview's Resource Centre.



The Careview Resource Centre consists of the following components.

What's new in Careview


This is where we will publish the following events and announcements to our Careview customers.  Any announcements will appear as a speech bubble from the Resource Center launcher.
  1. New features and a link to the Knowledge Base article.
  2. System Notifications about up and coming system changes, outages etc.

Example


Knowledgebase


This displays all knowledgebase content that is available for our customer base to access.

Example



Guided Video Tours


All available YouTube guided video tours can be accessed here.



Email Support

The contact email address for the Careview Support Team is displayed here.



Submit a Support Ticket

Clicking on Submit a Support Ticket link in the Resource Centre will redirect you to our Support Ticket Form, where you can submit an enquiry with us.



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