Careview Help Center - Resource Centre
Introducing Careview's Resource Centre.
The Careview Resource Centre consists of the following components.
What's new in Careview
This is where we will publish the following events and announcements to our Careview customers. Any announcements will appear as a speech bubble from the Resource Center launcher.
- New features and a link to the Knowledge Base article.
- System Notifications about up and coming system changes, outages etc.
Example
Knowledgebase
This displays all knowledgebase content that is available for our customer base to access.
Example
Guided Video Tours
All available YouTube guided video tours can be accessed here.
Email Support
The contact email address for the Careview Support Team is displayed here.
Submit a Support Ticket
Clicking on Submit a Support Ticket link in the Resource Centre will redirect you to our Support Ticket Form, where you can submit an enquiry with us.
Related Articles
Careview Help Centre
Welcome to the Careview Help Centre, where you will have access to find the answer you are looking for, in the following resources at anytime from within the Careview web application. Help Articles FAQ’s User Guides Release Notes How to access the ...
How to Raise a support ticket through Help Centre
You can now create a support ticket in the Help Centre in Careview. Once the ticket is created, one of our Support Team will then provide further assistance. 1. Click on the Help Centre icon in the bottom left hand corner 2. In the bottom menu click ...
Get Help from Careview Support
Careview users have access to the following support options. Use this for all support related enquiries or to report issues. 1. Visit the Careview Help Centre to access: Support, Security and Product Updates Getting Started Troubleshooting Tips ...
Careview Release 1 - 2nd March 2023
Careview Release 1 - 2nd March 2023 Release notes attached.
Careview Release 17 - 24th September 2021
Release Notes Plan Management Client Summary Statement Enhancements Streamline Key Word Matching Enhancement Migrate to SQL Support Co-ordination Settings Resolved issue where Tracking Options were not being generated in the Xero Bill Template ...