Careview Support Desk
How to Raise a support ticket through Help Centre
You can now create a support ticket in the Help Centre in Careview. Once the ticket is created, one of our Support Team will then provide further assistance. 1. Click on the Help Centre icon in the bottom left hand corner 2. In the bottom menu click ...
Streamline FAQs
Are there additional costs to use Streamline? Yes, Streamline is an additional subscription feature that you can choose to enable. Each invoice created using Streamline is charged at $0.78 (ex GST). In order to enable Streamline in your Careview, ...
Upload a Client List
Use the following steps to upload the Client List for a Client as part of the onboarding process. Where Client data exists, and you need to add Clients to the List, you need to firstly Download the entire Client List using the Download to CSV ...
Upload Service Provider Records
Use the following steps to do one of the following. Upload your new Service Provider records in bulk. Update existing Service Provider records in bulk. Firstly, Download the Service Provider records, edit and then follow these steps to Upload the ...
Get Help from Careview Support
Careview users have access to the following support options. Use this for all support related enquiries or to report issues. 1. Visit the Careview Help Centre to access: Support, Security and Product Updates Getting Started Troubleshooting Tips ...