Why can't I drag and drop an attachment?

When you can drag and drop the file to attach a document anywhere in Careview.

You need to ensure that the Move box is positioned inside the Attachment area, before you release, as pictured below.

• Related Articles

• Drag & Drop File Attachments not working in Microsoft Edge

  Please be advised there is a known issue with Windows 10, where if you are not using the latest version of the Microsoft Edge Internet Browser you will be unable to drag and drop file attachments. Please either upgrade to the following version of ...

• ABA File User Guide

  About Careview has the capability to generate a file in the Australian Banking Association (ABA) format. This file, sometimes called Direct Entry, is the de-facto standard for bulk electronic payments and is used by all major Australian financials ...

• Plan Management Proda CSV File Setting

  Plan Management Proda CSV File Setting A new setting has been added in Careview that changes the NDIS Claim CSV file from the Service Entry page. The new setting is called Proda File Claim Download Options.  When enabled, it will add -CareviewN, ...

• ABA File Generation - Aggregate ABA Setting

  Use the following steps to enable the Aggregate ABA File, where the Commonwealth Bank doesn't allow certain accounts to create an ABA File with multiple transactions for the same Service Provider. This setting applies to Clients who bank with the ...

• Re-generate an ABA File

  Use these steps to re-generate an ABA file and ABA File Report for invoices with the status 'Provider Paid'; 1.      From the Service Entry screen, uncheck the Exclude Provider Paid Invoices checkbox. 2.      Re-select the Invoices and then under ...