What type of back up system do you have?
All
client data in Careview is backed up using mirrored data centres that are
located in Melbourne and Sydney. If you would like a copy of your information
exported from the system we can schedule in a regular backup which can export
data in CSV format.
Related Articles
Claim Type cannot be Null Error
Where you receive the following error whilst performing one of the following system processes. Copy Invoice Edit Invoice Please re-add the Claim Type and Save. If you are Downloading an NDIS Claim, Accounting Extract or ABA File, you will need to ...
Create a Note Type in Client Profile
This process explains the steps involved when creating Note Types to be used in the Client Profile page: This process does not include how to add Support Coordination Note Contact Types - please refer to KB Article "Create a Contact Type for Case ...
Create a Relationship Type
Within Careview there is already a default list of Relationship Types to choose from. But if the type you want is not in the list, you can create it by following these steps. 1. Click the Settings icon on the top right of the screen. 2. ...
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Set a Contact Type as Inactive
Use the following steps to set a Contact Type as Inactive, so it will no longer appear in the Case Note creation screen. 1. From the Top Right Navigation Bar, click on the Settings icon. 2. Under Support Coordination, click on Contact ...