Unable to see a Client under the Support Coordination Client List
There are a few reasons a Client may not be appearing under the Support Coordination Client List.
1. Where a client's Service Contract is Inactive, the Client will no longer appear. A new Service Contract will need to be created on the Client Profile in the Client Funding Table.
2. The Client may not be setup correctly, please refer to the Article - Setup a Support Coordination Client.
Related Articles
Support Coordination Client List - Customise columns display
This section offers an overview of how to tailor the data view on the Support Coordination Client List to suit your preferences. 1. From the Main Menu, select Support Coordination and click on Clients. 2. The Support Coordination Client List screen ...
Set up a Support Coordination Client
This article details the steps that must be completed for a client to be set up for Support Coordination. The Support Coordination Client service type needs to be present in the Client Profile. The primary Support Coordinator must be allocated to the ...
Support Coordination Overview
This section provides an overview of the functionality of the Support Coordination module. Access Support Coordination Module 1. Click the Support Coordination option in the Careview menu. 2. The menu expands to display the following sub-menu items: ...
Support Coordination Client List - filter and sort columns
This section provides an overview of how to Filter and Sort your clients on the Support Coordination Client List. Support Coordination Client List Overview Note: The Support Coordination Client List displays records of all Support Items for clients ...
Support Coordination Videos
Below is the list of instructional videos we've created to assist you with using Careview for Support Coordination. Creating a client in Careview (2min56sec) Creating a service contract (3min18sec) Entering funding for support coordination clients ...