FAQ - Careview Advantage App

Unable to find the Careview Advantage App in Google Play Store

This problem is a known issue, and there are few reasons why you may not be able to find an app in the Google Play Store.

  1. Android Software needs to be upgraded on the device.
  2. App may not be compatible with the mobile device.  What mobile devices will Careview Advantage work on?
If none of the above apply, please try these steps below;

  • Log out of the Play Store app, open the device Settings and navigate to the Applications section, find and tap on “Google Play Store”, then tap on Clear Data and Clear Cache.
  • Log back into the Play Store app and try again.

For more help, please visit the Google Play Store - https://support.google.com/googleplay/table/7393834?hl=en&ref_topic=3364260

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