Plan Management Proda CSV File Setting

Plan Management Proda CSV File Setting

Plan Management Proda CSV File Setting

A new setting has been added in Careview that changes the NDIS Claim CSV file from the Service Entry page.

The new setting is called Proda File Claim Download Options. 

When enabled, it will add -CareviewN, -CareviewN to the Service Provider Invoice Number in the ClaimReference column e.g.,END001-Careview1, END001-Careview2, END001-Careview3

This makes each claim being submitted to Proda unique.

This setting will only change the Proda CSV download that is generated by Plan Managers from the Service Entry page. It doesn’t change the original Invoice that was entered or affect the ABA download, Support Coordination Claiming or any of the existing reporting/statements. -CareviewN is only added when the CSV file is generated.

You cannot configure -CareviewN. We need this to be consistent for other Careview product updates, including the new Payment Summary reconciliation process.

We strongly recommend that Plan Managers that are using Streamline enable this setting as Streamline will create each line that it reads from the invoice. Services delivered on the same date for the same support item code, such as 2 separate shifts completed by 2 different support workers, may be rejected by Proda.


To enable:

1      Open the Settings page.

Your Careview Administrator may need to make this update if you can’t see the Settings icon next to your username in the top right-hand corner of the screen.




2      Under the Plan Management section, click Proda File Claim Download Options.





3      Enable Add Suffix to Claims and click Update




When the NDIS Claim file is downloaded from the Service Entry screen, the ClaimReference column in the CSV file will have -Careview1, -Careview2 etc appended to the Provider Invoice Number. This makes each claim unique for the related NDIS Participant and Invoice.

















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