Paying service providers

Paying service providers




If you've set up Careview to pay service providers, you can do this once the invoices have been successfully claimed through PRODA. Go to Plan Management, Invoice Entry and set the status to show your extracted invoices.

If needed, you can set the date filters to show the invoices for your claiming period. If any of the service providers' names are showing in red, you won't be able to pay them, as their bank details haven't been entered into Careview. If needed, you can click on the service provider name to update the bank details, then reload your invoice screen to pick up the changes. Select the invoices you want to pay, and the total for the selected items will display at the top of the screen. Go to Action, and click Mark as paid.

A confirmation window appears, and when you click Continue, you're taken to the ABA file download summary. Confirm that the total amount matches the value you selected, and leave the send remittance advice as option ticked. If the bank details have changed recently for any of the service providers, they'll be listed here. If you need to check the bank details before proceeding, click Cancel and do this first. When you're ready to proceed, click the Confirm button.

The remittances will be emailed to your service providers, telling them they'll be paid for their invoices within the next few days. You'll also be taken to your Download section where two files have been created. The first file, named ABA file with today's date, is the batch payment file. Download this to your computer, and then upload it into your internet banking system to pay the service providers for your invoices. The ABA file report includes a summary of the invoices paid in the ABA file for your records, including the total paid in the ABA file. To view the paid invoices, go to Plan Management, click on Invoice Entry, and set your status to Provider Paid. The paid invoices show in green, and if you hover over them, their payment date will appear. A green dollar sign displays to show the invoice was paid in the batch payment file, and the email symbol shows the remittance advice was sent out to the service provider. These remittances include a summary of the invoices they've been paid for, including the client's name, the amount, and any reference details. If you need to rescind any remittances, you can do this by selecting the invoice, going to Action, selecting Send Remittance Advice, and clicking Continue.
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