Proda File Error

I get a portal error message when I load my file into the NDIS portal.

The error message in an indication that the date formats have been changed. Is there any chance you opened the Claim CSV file in Excel prior to uploading it into Proda? When Careview creates the Claim CSV file, it sets the date format as YYYY-MM-DD so that Proda will accept the file. Try downloading the invoices with the error and uploading to Proda without opening the file.



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