Remove an Invoice On-Hold Reason
Use the following steps to remove an On Hold Reason from an existing invoice entry record.
1. Click on
Plan Management then
Invoice Entry from the Main Menu.
2. The
Service Entry screen displays.
3. Click on the
Edit Icon beside the invoice entry that has an On Hold Reason.
4. The
Edit Invoice screen displays.
5. In the 'Select On Hold Reason' drop-down field, select Select On Hold Reason.
6. Click 'Update Invoice'.
7. The invoice will display as no longer having an On Hold Reason.
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