Remove Invoice On-Hold Reason
Remove On-Hold Reasons (Single or Multiple Invoices)
You can now remove On-Hold reasons from one or multiple invoices.
Remove On-Hold Reason in Edit Invoice Screen
Use the following steps to remove an On Hold Reason from an existing invoice entry record.
1. Click on
Plan Management then
Invoice Entry from the Main Menu.
2. The
Service Entry screen displays.
3. Click on the
Edit Icon beside the invoice entry that has an On Hold Reason.
5. In the 'Select On Hold Reason' drop-down field, select Select On Hold Reason.
6. Click 'Update Invoice'.
7. The invoice will display as no longer having an On Hold Reason.
Remove On-Hold Reasons for multiple Invoices
1. On Service Entry screen, select Show On Hold Only and filter Invoices with Select On Hold Reason if required
2. Select 1 or multiple On Hold Invoices, then click on Action
3. Select Release On Hold Invoices, and Confirm action with the selected invoices, or Cancel to keep invoices as On Hold
4. After confirmation, the On Hold reason is removed from all selected invoices, and they can now proceed to claiming.
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