How to claim PACE invoices

How to claim PACE invoices

Claiming PACE invoices will follow the same process as regular claiming. Please note you will be able to claim both PACE and non-PACE participants in the same bulk claim process.

1. Go to Plan Management and Select Invoice Entry

2. Ensure the Status is set to Extract Generated and the date range covers the correct invoice creation dates

3. Once filtering is set, use the top check box to select all applicable invoices

4. Go to Action in the top right and select NDIS Claim

5. The file will generate under Downloads for you to download locally to your computer, click on the blue box to start the download


6. Via your browser downloads ensure to only select "Show in Folder" ( as we want to keep the file unopen, opening the file can sometimes cause claiming issues with PRODA )

7. Rename the file to a short but unique name (an acronym of your business and the claim date is always a winner)
8. Once complete, follow the bulk payment process within PRODA

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