How do I access my information in Careview Advantage?
Your Provider or Plan Manager will need to send you a welcome email, which will contain your Username and Temporary password. Once you receive the email, download the app and then you can login
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Can I access my information from a browser?
No, at this point in time, the information displayed in Careview Advantage is only accessible oncethe app is installed on a mobile device.To access your information you will need to download Careview Advantage from the iOS or Google Play Stores.
Is it possible to add additional user access to the Careview Advantage app?
In order for additional users to access the Careview Advantage app they would need to ask the user for their password details. Access to the app can only be sent to one email address, however the login information can be shared so that multiple ...
How to Remove a Client's Careview Advantage Access
This article explains how to remove Careview Advantage access for a participant. 1. In CRM > Clients, locate and open the client profile of the participant for which Advantage access should be removed. 2. In the client profile click the Advantage ...
How to set up Careview Advantage Access for participants.
This article explains how to set up Careview Advantage access for a participant. 1. Go to CRM and select the participant you would like to give Advantage access to. 2. In the client profile click on the Advantage Access button. 3. ...
How to reset the Careview Advantage password for a participant.
This article explains how to reset the Careview Advantage password for a participant. 1. Go to CRM and select the participant. 2. In the client profile click on the Advantage Access button. 3. Click on Reset password and resend welcome email. 4. An ...