ABN Requirement for NDIS Claim File

New ABN Requirement for NDIS Claim File

See below FAQ's relating to the ABN changes for the Bulk Payment Request NDIS Claim File;

When do I need to enter an ABN?

a)      If the Service Provider does have an ABN and it is not entered in the Service Provider record, enter the ABN manually in the ABN Field during Invoice Creation. E.g. Participant reimbursement payments.

b)      If the ABN is not known, leave the ABN field blank, ABN's are not mandatory for all businesses and can be left for Bulk Payment requests.  Valid payments from providers without ABNs will not be rejected as a results of this change. However NDIS has stipulated if non-compliance is seen over 3 consecutive months the matter will be investigated further by the NDIA.

c)      For Single Payment requests ONLY an option is available to select an ‘ABN Not Available’ checkbox in Proda.

d)      If the ABN is not supplied one of the following exemption codes must be entered within the ABN Field from the Invoice Creation Screen or added to the Service Provider record:

                                                                      EXCLS can be used if the Service Provider is exempt from quoting an ABN under Australian Taxation Office (ATO) rules.
                                                                      REIMB can be used if it's a reimbursement to a participant who has paid for a support or service using their own money.


How is the ABN field auto populated?

The ABN field will be pre-populated in the Create/Edit/Clone Invoice screens, based on the Service Provider entered, where the ABN is present;

a)      In the Service Provider record; OR

b)     In the ABN field under the Organisation Settings, where the Service Provider is the Organisation.


Is the ABN validated in Proda?

Only the number of digits will be validated in Proda, so where you enter an ABN with less than 11 digits, and error will occur. 

How is the ABN Validated in Careview?

Within Careview, we have enforced validation for the 'ABN' field. Careview validates that the value entered in the 'ABN' field belongs to an ABN record in the Australian Business Register (ABR).  This is so you can be sure the ABN entered is absolutely correct in the NDIS Claim File.
It is important to note that this validation does not check whether the ABN's registration is current (eg. has not been cancelled).  The system validates against the ABN Format  (https://abr.business.gov.au/Help/AbnFormat) to validate the ABN numbers.

Can I still use the Old Template for a Payment Request in Proda?

Payment requests made using the old bulk upload template will be accepted for processing for now. The old template will eventually be phased out and providers will be notified.

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