Enabling Notifications in Careview Advantage on iOS
The following steps can be helpful if issues are being experienced with receiving mobile notifications in Careview Advantage, or where there may be a need to re-enable notifications after having previously disabled them.
1. In the app settings for Careview Advantage, check 'Mobile Data' is enabled. Tap 'Notifications'.
2. In the 'Notifications' settings page, check that Allow Notifications is enabled. Check that the applicable Alert types are enabled.
3. Where notifications have been enabled, you should see a notification (similar to that demonstrated in the screenshot below) when an invoice is either processed, or pending your approval.
4. If issues continue to be experienced in receiving mobile notifications, it would be recommended to uninstall and reinstall Careview Advantage. On next signing into Advantage, it would be necessary to Allow notifications when prompted (as demonstrated in the screenshot below).
Related Articles
Enabling Notifications in Careview Advantage on Android
The following steps can be helpful if issues are being experienced with receiving mobile notifications in Careview Advantage, or where there may be a need to re-enable notifications after having previously disabled them. 1. In your mobile device's ...Careview Advantage Users Not Receiving Push Notifications
When the Careview Advantage application initially opens it will request permission to send the user notifications, if this wasn’t permitted at the time of opening the application for the first time, participants will not receive push notifications ...Careview Advantage Invoicing
Advantage Invoicing Overview The Advantage Invoicing feature is designed to give NDIS Participant’s greater visibility and control in how their NDIS budget is spent. When this feature is enabled, NDIS Participants are able to: View all of their ...How to set up Careview Advantage Access for participants.
This article explains how to set up Careview Advantage access for a participant. 1. Go to CRM and select the participant you would like to give Advantage access to. 2. In the client profile click on the Advantage Access button. 3. ...Careview Advantage User Guide
Logging In for the 1st Time Your Plan Manager or Service Provider will need to give you access to login into the app. You will receive an email with your Username (which is the NDIS Number) as well as a password. You can use these login details to ...