Edit a Support Category Display Name

On the 27th of July, the following changes were introduced to resolve issues where a change to the Support Category Description, causes certain Reports to fail during the Download process.

The current Description field will be locked down and will no longer be editable as certain description text is hardcoded for certain reports and functions in the system, that will fail if changed.

A new Display name field has been created, so Users can modify the Display name of any Support Category in Careview. To customize how you wish to display this name in the Careview. i.e., Service Contract Plan Budget.

1.      Click on the Settings icon

2.      Scroll down to Contracts and Appointments and select Support Categories.

3.      Click on the Support Category you wish to add / edit a display name of

4.      Complete the required fields and click the SAVE button.

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