Edit a Support Category

Edit a Support Category

This article explains how to edit a Support Category.

1.      Click on the Settings icon in the top-right corner.



2.      Scroll down to the Contracts and Appointments section and select Support Categories.



3.      Click on the name of the category to be edited, as listed under the Category column.



4.      Enter any desired changes into the available fields (Display Name, Tag, Short Description) then click Save button.



It is important to note that any changes made to a support category will be reflected on any existing category budgets which use that support category.


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