Drag & Drop File Attachments not working in Microsoft Edge
Please be advised there is a known issue with Windows 10, where if you are not using the latest version of the Microsoft Edge Internet Browser you will be unable to drag and drop file attachments.
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Why can't I drag and drop an attachment?
When you can drag and drop the file to attach a document anywhere in Careview. You need to ensure that the Move box is positioned inside the Attachment area, before you release, as pictured below.
Unable to Open Attachments in Careview
Where you are having issues with opening certain attachments you have saved in Case Notes for example Email attachments. Please follow these steps and ensure that the file type for .eml and .msg default application is set to open in Outlook under ...
How many files can be attached to a Case Note?
There is a limit of 10 files that can be attached to a Case Note at a time when creating the case note. Edit a Case Note to add multiple attachments. There is however a file size limit of 10MB per file attached to the Case Note.
Careview Hosting and NDIA Cyber Security Compliance
Version 2025 This article explains how Careview meets NDIA cyber-security and data-residency requirements for NDIS plan managers. It may be provided directly to NDIA auditors or compliance assessors. 1. Hosting Location and Data Residency Careview is ...
ABA File Generation - Aggregate ABA Setting
Use the following steps to enable the Aggregate ABA File, where the Commonwealth Bank doesn't allow certain accounts to create an ABA File with multiple transactions for the same Service Provider. This setting applies to Clients who bank with the ...