Delete a Provider Paid Invoice
Use the following steps to delete a Provider Paid invoice and all associated service delivery records.
The Cancellation and Deletion steps are both required, in order to prevent clients from accidentally permanently deleting invoices.
1. Cancel the Invoice
1. Click on Invoice Entry from the Main Menu.
2. The Invoice Entry screen displays. Select one or more Invoice Entry records you wish to cancel.
3. Click the Action button and click to select Cancel.
4. Click Continue to cancel the item/s.
5. Click Close if no errors are reported.
6 On the Service Entry screen, the Invoice Line will be greyed out and the status will reflect that the invoice has been cancelled.
2. Delete the Provider Paid Invoice
1. On the Invoice Entry screen, click on the Edit 
button to the left of the Invoice you wish to delete.
2. From the Edit Invoice Screen, under Action click on the Delete Invoice.
3. Click Confirm to delete the invoice and all associated service delivery records.
4. This will permanently delete it from the Invoice Entry screen and delete it from the Delivered Services table within the Service Contract.