Change an Invoice Status to Extract Generated
This article describes the steps required to change the status of an invoice from Extracted or Provider Paid back to Extract Generated in the Service Entry page.
1. Open the Invoice Entry page, in the Plan Management side-bar menu. Select the invoice or invoices with a status of 'Provider Paid' or 'Extracted', that you wish to change to 'Extract Generated'.
2. Click the Action button to open the Action menu, then select 'Cancel'.
3. Select the same invoice or invoices again (which now should have the status 'Cancelled') and click the Action button and select 'Undo Cancel'.
4. The invoice or invoices will now have the status 'Extract Generated'.
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