Careview Release 20 - 22nd December 2021

Careview Release 20 - 22nd December 2021

Release Notes


Sentinel
  1. New Support Coordination Sentinel Alert

  1.  Resolved issue where the Delivered Service Record failed to update during the Cancellation of an Invoice.
  2.  Resolved issue where Merging a Service Provider record returned an error
  3. Resolved issue where Streamline wasn’t reading client names containing characters i.e. hyphen
  4.  Resolved issue where Streamline failed to validate the Delivered To date falls outside the Service Contract Plan End Date.  
  5. Resolved issue where Streamline stalled during invoice processing due to invoice file name character limit reached.
  6.  Resolved issue whereby clearing the Support Item number in the Streamline Edit Invoice screen, failed to clear the rate and Total amount.  
Sentinel

New Support Coordination Alert for “No Case Note Created In Past XX Days”

The following new Support Coordination, Case Note alerts have been implemented to assist in monitoring when Case Notes have not been created, so the Support Coordinators can take the appropriate action.

  
Support Coordination Client List Changes

1. Once any of the alerts have been enabled, the Client Name will display in red in the Support Coordination Client List, to indicate there is an active Sentinel Alert.

Note: Once the Alert is dismissed in Sentinel the Client Name will no longer display in red.

2. A new Filter has been applied to the Support Coordination Client List, where Sentinel Alerts are enabled. Allowing the user to filter all Clients where for example “No Case Notes have been Created in the Past 7 Days”.

Note: If no Alerts have been enabled, the filter will not display.

Please refer to the Sentinel User Guide for further instruction.