• New User Role Permissions added.
  

Resources

• Deletion of a Service Provider Record Change.
  

Performance

• Main Dashboard Optimisation.
  
• Service Entry – Download NDIS Claim Optimisation.
  

Bug Fixes Resolved:

• Resolved issue where there were small rounding discrepancies being reported in the Total Delivered Services Graph on the Main Dashboard for our Support Coordination clients.
  
• Resolved issue where User created Client Status not displaying for selection during Client Profile creation.
  
• Resolved issue where Clients were not displaying, when choosing to add an existing Relationship, during the Add Relationship system process.
  
• Resolved issue where the Date cells in the Delivered Service Report extract in Excel was not set to a Date format.
  

System Updates In Progress

See below key system changes that are currently underway.

• New PPE Service Support Items and Support Item NDIS Corrections - Price Guide Update.
  
• User Security Phase 3.
  
• New Plan Management - Client Summary Statement.
  
• Enhanced Client Profile Report.
  
• New RCTI Loader to streamline your Invoice Reconciliation process in Careview.
  
• New Provider Non-Labour Travel Claim function for Support Coordination.
  

User Security

New Permissions and Change of Screen Layout

Introducing a New Layout, where permissions can be found under the appropriate Careview System Modules.

• Plan Management
  
• Support Coordination
  
• CRM
  
• Resources
  
• Admin Settings
  
• Downloads
  

Under User Roles, we have added 37 new User Permissions.  Please refer to the User Management User Guide in the Knowledgebase for a full list of the available Permissions within Careview and what the access they control.

Please be advised that we will be releasing Phase 3 of User Management system changes in the coming weeks.

Resources

Deletion of a Service Provider Record Change